Refund Policy
All membership fees are considered final and non-refundable. We offer free cancelations for the next billing cycle however. We strive to provide a high-quality user experience: if there is an error in billing (duplicate charge), you have an issue accessing resources, or are otherwise unhappy our support team via Discord will be able to assist further. On a case-by-case basis, partial and complete refunds may be granted after discussion with staff with authority to authorize a payment reversal.
Monthly and Yearly subscriptions are recurring until cancelled by the customer. You may cancel your recurring subscription for the Service at any time by visiting our website and signing into the User Account Dashboard and clicking "cancel subscription". Any applied coupons or discounts will expire prior to or upon cancellation depending on the coupon terms. If a coupon/discount has a finite redemption period, at the end of the redemption period you will be
charged the full price of the recurring subscription purchased on the following billing cycle. At the end of a free trial, you will be automatically charged for the purchased membership price. If you wish to cancel before the free trial ends, visit our website and sign in to the User Account Dashboard and click
"cancel subscription" Billing cycle starts the day of purchase. Refunds cannot be given due to the fact that customers receive full and immediate access to all resources upon purchasing. In order to not be charged on the next billing cycle, cancellations must be made before the renewal date. It is the
responsibility of the customer to cancel his or her subscription before the renewal date. For any issues cancelling your subscription please email us at
