Privacy Policy

Effective Date: March 10, 2024
Last Updated: March 10, 2024

Resell Signals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, products, services, software, or community platforms (collectively, the “Service”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable laws and regulations, including the Federal Trade Commission (FTC) guidelines, the Fair Credit Reporting Act (FCRA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA)

By using the Service, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information
• Name
• Email address
• Phone number
• Billing and payment details (processed by third-party processors)
• Account login information
• Discord username or platform identifiers

Financial Information: Soft credit data, wallet balance, and unsecured credit line approvals (collected in compliance with FCRA regulations).

Usage Data: Information about how you use our services, including interaction data and preferences

Technical & Usage Data
• IP address
• Browser type and device information
• Login timestamps
• Pages viewed, clicks, and activity within our platform
• Access logs and automation usage data

Communications
• Emails, messages, support tickets, chat logs
• Coaching call recordings or transcripts (if applicable)

We do not knowingly collect information from individuals under the age of 18.

How We Collect Information

We collect information through:

● Direct Interactions: When you provide information by filling out forms or communicating

with us.

● Automated Technologies: Through cookies and similar tracking technologies as you

interact with our website.

● Third Parties: From partners and service providers who assist us in delivering our

services.

● Credit Pre-Screening: We may collect financial data through a soft credit pull

authorized under the FCRA for the purpose of determining financial qualifications.

HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and deliver purchased products and services
• Manage accounts, subscriptions, and billing
• Grant access to courses, software, Discord communities, and tools
• Communicate service updates, support responses, and notifications
• Improve platform performance and user experience
• Monitor for fraud, abuse, chargebacks, or policy violations
• Enforce our Terms of Service and legal rights
• Comply with legal and regulatory obligations

We do not sell your personal information.

Purpose of Data Processing

We process your personal information for the following purposes:

● Service Delivery: To provide and manage our services effectively.

● Personalization: To tailor our services to your preferences.

● Communication: To send updates, newsletters, and marketing materials, where

permitted.

● Compliance: To adhere to legal obligations, including FCRA compliance for credit

pre-screening.

Legal Basis for Processing (GDPR Compliance)

Our legal grounds for processing personal data include:

● Consent: When you have given explicit consent for specific purposes.

● Contractual Necessity: To fulfill our contractual obligations to you.

● Legal Obligation: To comply with legal and regulatory requirements, including FCRA

mandates.

● Legitimate Interests: For purposes such as improving our services, provided these

interests are not overridden by your rights.

Consumer Rights

Under GDPR:

● Access: You have the right to request access to your personal data.

● Rectification: You can request correction of inaccurate data.

● Erasure: You have the right to request deletion of your data.

● Restriction: You can request the restriction of processing under certain conditions.

● Data Portability: You have the right to receive your data in a structured, commonly used

format.

● Objection: You can object to processing based on legitimate interests.

Under CCPA:

● Right to Know: You can request disclosure of the categories and specific pieces of

personal information we have collected.

● Right to Delete: You can request deletion of your personal information.

● Right to Opt-Out: You can opt-out of the sale of your personal information.

● Non-Discrimination: You have the right not to be discriminated against for exercising

your CCPA rights.

Under FCRA:

● Access to Credit Data: You can request information about your credit data collected

during the pre-screening process.

● Dispute Inaccuracies: You have the right to dispute any inaccuracies in your credit

information and request corrections.

● Purpose Disclosure: We conduct soft credit pulls strictly for the purpose of financial

qualification, as permitted by FCRA regulations.

To exercise these rights, please contact us at [contact information].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing and Disclosure

We may share your personal information with:

● Service Providers: Third parties who assist us in providing our services.

● Legal Obligations: Authorities when required by law or to protect our rights.

● Business Transfers: In connection with mergers, acquisitions, or asset sales.

Soft credit pull data is shared only with authorized entities in compliance with FCRA regulations.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was

collected, including legal, accounting, or reporting requirements. FCRA data is retained securely

for the duration required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal

information against unauthorized access, alteration, disclosure, or destruction, in compliance

with FTC, GDPR, CCPA, and FCRA standards.

International Data Transfers (GDPR Compliance)

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate

safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

PAYMENT INFORMATION

All payments are processed by third-party payment processors (such as Stripe or PayPal). We do not store or control your full payment card details.

By purchasing, you agree to the privacy practices of the payment processor used at checkout.

THIRD-PARTY SERVICES & PLATFORMS

We may share limited data with trusted third-party services necessary to operate our business, including but not limited to:

• Payment processors
• Email and SMS communication platforms
• CRM and automation tools
• Analytics and tracking services
• Community platforms (such as Discord)

We are not responsible for the privacy practices of third-party platforms. You should review their privacy policies separately.

COOKIES & TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar tracking technologies to:

• Analyze traffic and usage patterns
• Improve marketing performance
• Track conversions and advertising effectiveness

You may disable cookies through your browser settings, though this may affect functionality of the Service.

DATA RETENTION

We retain your information only as long as necessary to:

• Provide services
• Maintain records for legal, tax, or compliance purposes
• Resolve disputes and enforce agreements

We may retain certain information after account termination where legally required or necessary for legitimate business interests.

DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

You acknowledge and accept that we cannot guarantee absolute security.

YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

NO GUARANTEE OF CONFIDENTIALITY IN COMMUNITIES

You acknowledge that participation in group environments (such as Discord communities, group calls, or chats) is not private.

We are not responsible for information you voluntarily share with other users.

LEGAL DISCLOSURES

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or abuse

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be effective upon posting. Your continued use of the Service constitutes acceptance of the revised policy.

CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]